Cowan Audio Services is run by Glen Cowan – 027-414-8583 and located at 277 Waiwhetu Road Lower Hutt – amongst the Fairfeild Shops in the Littleford Colorvision TV repair shop on the left hand side heading towards Naenae. Directions – HERE
Open from 8:30am to 5pm & 9am to 12pm Saturdays. Please note I am not in the workshop on Saturday mornings but the shop is open and you repair can be booked in with the person who is there.
I will be away from the 23rd of December and will be back on the 8th January 2018.
The shop will be open during this period if you need to drop anything off for repair but closing time will be earlier than normal for the holiday period. No repairs will be done during this time.
Dates as follows:
December 23rd CLOSED
December 27th, 28th, 29th Open 8 am to 3 pm
December 30th, 31st, January 1st and 2nd CLOSED
January 3rd, 4th and 5th Open 8 am to 3 pm
January 6th Open 9am to 12pm
January 8th Open 9am to 5pm – Normal opening hours resume.
Have a Merry Christmas and a safe and Happy New Year 🙂
When you come in with your repair ask for Glen and if I am out or on a service call someone else in the shop will be able to book the unit in for you as there are two other separate businesses that operate under the same roof.
For all enquiries / questions feel free to Email >/use the Contact Form below or call on – 027-414-8583
Answers to some common questions I get asked during a phone call or via email :
How much is my unit going to cost to fix and can you give a quote over the phone? Answer: It is really hard to give an estimate until I’ve actually looked inside your equipment on the workbench to determine what is wrong and what parts/components are needed and how much time labour wise I may need to spend repairing it. And in regards to quotes I can’t really do these due to the nature of the job. Sometimes it takes longer to fix something than initially thought. My estimates however are generally within the ballpark costs that I’ve indicated.
What does the $60.00 cover? Answer: This covers my time initially looking at and assessing your unit to find out whats wrong and an estimated cost to fix. This cost also comes off the final cost of the repair once the job is completed. Also if the unit cannot be repaired or is uneconomical then the $60.00 covers my time spent coming to this conclusion.
Can you look at my repair on the spot/Can I drop it off and pick it up the next day? Answer: No. All jobs go into a job cue and they get looked at it comes up the ladder. I generally look at new jobs with in 3-4 days to a week depending on how busy I am at the time.
Hope this clears up any confusion and is in no way condescending its just I get asked this a lot and feel that its worth a mention here.