Contact/Location/Opening Hours

Please note the workshop will be closed this Saturday 30th July.

Cowan Audio Services is operated by Glen Cowan – 027-414-8583 and located at 265 Waiwhetu Road Lower Hutt – amongst the Fairfeild Shops on the left hand side heading towards Naenae. Directions – HERE

Opening Hours : Note –

  • Monday 9:00am to 5:00pm

  • Tuesday 9:00am to 5:00pm

  • Wednesday 9:00am to 3:30pm

  • Thursday 9:00am to 5:00pm

  • Friday 9:00am to 5:00pm

  • Saturday 10:00am to 12:45pm

  • Sunday CLOSED

For all enquiries / questions feel free to Email or use the Contact Form below or call/text me on – 027-414-8583. Sometimes texting is easier as I sometimes can’t answer the phone due to being with a customer or on a job. 

Please note that during the weekend after the shop has closed on Saturday and Sunday I won’t answer any calls/texts. Thanks for understanding 🙂

Just a couple of things worth mentioning below :

Turn around time for incoming repairs – All jobs go into a queue and they generally get looked at within 3-5 days depending on how busy I am at the time.

It is not possible give an estimate on what a repair will cost until I’ve actually looked inside it on the workbench to determine what is wrong and what parts/components are needed and how much time I may need to spend on the unit repairing it.

In regards to quotes I can’t really do these due to the nature of the job. Sometimes it takes longer to fix something than initially thought. My estimates however are generally within the ballpark costs that I’ve indicated. If I feel that the repair cost could escalate while working on your repair, I will touch base first to discuss it further.

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