Contact/Address

Cowan Audio Services is operated by Glen Cowan – 027-414-8583 and located at 277 Waiwhetu Road Lower Hutt – amongst the Fairfeild Shops on the left hand side heading towards Naenae. Directions – HERE

Please note I will be away this Saturday 10th July and returning back on Tuesday 13th. The shop will be open as normal for any repair drop offs or pickups.

Opening Hours : Note –

  • Monday 9:00am to 5:00pm

  • Tuesday 9:00am to 5:00pm

  • Wednesday 9:00am to 5:00pm

  • Thursday 9:00am to 5:00pm

  • Friday 9:00am to 5:30pm

  • Saturday 9:30am to 1:00pm

  • Sunday CLOSED

For all enquiries / questions feel free to Email or use the Contact Form below or call/text me on – 027-414-8583. Sometimes texting is easier as I sometimes can’t answer the phone due to being tied with a customer or on a job. 

Please note that during the weekend after the shop has closed on Saturday and Sunday I won’t answer any calls/texts. Thanks for understanding 🙂

Just a couple of things worth mentioning below :

Turn around time for incoming repairs – All jobs go into a queue and they generally get looked at within 5 days depending on how busy I am at the time.

It is not possible give an estimate on what a repair will cost until I’ve actually looked inside it on the workbench to determine what is wrong and what parts/components are needed and how much time labour wise I may need to spend repairing it.

In regards to quotes I can’t really do these due to the nature of the job. Sometimes it takes longer to fix something than initially thought. My estimates however are generally within the ballpark costs that I’ve indicated. If I feel that the repair cost could escalate while working on your repair, I will touch base first to discuss it further.

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